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Who can join
- You must be at least 18 (grooms 21) and legally free to marry under the law that applies to you: not currently married unless your personal law allows it.
- One person, one account. Give true information about yourself. A parent or relative may help create a profile for an adult family member only with that person’s knowledge and consent.
- You may not use the service if you were previously removed from it for breaking these terms.
Your account
You sign in with a one-time code sent to your e-mail address and may protect the app with a 4-digit PIN. Keep both private. You are responsible for activity under your account; tell us at once if you think someone else is using it.
What the service is, and is not
Jain Matrimony introduces families to each other. We do not arrange or guarantee any match, marriage or outcome. Profiles are written by members. We review profiles and offer optional verification badges, but a badge confirms only the limited check it names, not a person’s character, finances or family background. Please make your own enquiries, involve your family, and meet first in a public place or by video.
How to behave
You agree not to:
- give false or misleading information, use someone else’s photo or identity, or create fake or duplicate profiles;
- harass, threaten, insult, pressure or stalk any member, or send abusive, hateful, sexual or unwanted content;
- ask for or demand dowry, gifts or money, or ask a member for money, loans or financial details for any reason;
- solicit contact details or try to move a conversation off the app before the other person agrees, or put phone numbers, e-mail addresses or links in your profile, notes or chat to avoid our privacy protections;
- use the service for business, advertising, recruiting, spam, scraping, or any purpose other than finding a life partner for yourself or your family member;
- share another person’s information or screenshots without their consent, or break any law.
Your content and our licence
You own what you post (profile text, photos, messages). You confirm that you have the right to post it and that your photos show you. You give us a non-exclusive, royalty-free licence to store, process and display your content to the extent needed to run the service and according to your privacy settings. The licence ends when you delete the content or your account, except for copies kept in short-lived backups and for report records described in the Privacy.
Moderation, suspension and ending
We may review content, remove it, limit features, suspend or ban an account that breaks these terms, puts others at risk or looks fake, with or without notice where safety requires it. If you think we made a mistake, write to support@thejainreligion.in and we will look again. You may stop using the service and delete your account at any time (see ).
Plans and payments
- Jain Matrimony is free to join. Optional paid plans raise limits such as how many interests you can send each day; they do not guarantee replies or a match.
- Price, period and renewal terms are shown in the app and in Google Play or the App Store before you buy. Payment is taken by the store, and a plan renews automatically until you cancel it in the store. You can cancel at any time; access continues to the end of the paid period.
- Refunds: if you ask us within 7 days of your first purchase of a plan and are not satisfied, we will request a refund from the store for you, where the store allows it. Otherwise the store’s own refund rules apply, and we do not refund a part-used period unless the law requires it.
- Deleting your account does not cancel a subscription. Cancel it in the store.
Other members
Members are responsible for what they say and do. We are not a party to any arrangement between members and are not responsible for their statements or conduct, online or offline. Report anything that worries you from the profile or chat, or write to support@thejainreligion.in.
Our responsibility
We work to keep the service available and safe but provide it “as is”. To the extent the law allows, we are not liable for indirect or consequential loss, for the conduct of members, or for loss from events outside our control. Our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, or your rights as a consumer.
Changes
We may update these terms. The date below shows the latest version; for material changes we will tell members in the app or by e-mail. Continuing to use the service after a change means you accept it.
Law and contact
These terms are governed by the laws of India and the courts at [city of jurisdiction - to be added by the operator before launch] have jurisdiction, subject to your rights as a consumer. Contact: support@thejainreligion.in.