Privacy Policy

Last updated: 28 October 2026

What we collect

• Account: your e-mail address (we send a one-time code to sign you in) and your chosen language. A phone number is optional, is kept private and is not used to sign in.
• Launch list: if you leave your e-mail address on our website to hear when the app is available, we store only that address (remove it any time on the page).
• Profile you enter: name, gender, date of birth, height, marital status, city, state and country, mother tongue, sect and community, diet and religious practice, education, profession and income range, family details, your “about me” text, partner preferences and, if you choose, horoscope details (birth time and place).
• Photos you upload. Every photo is re-encoded on our server, which removes hidden location (GPS) and camera data.
• Verification (optional): a photo of an ID document and/or a selfie, only if you start a verification.
• What you do in the app: interests, shortlist, chat messages, meeting proposals, blocks and reports, notification settings, family members you invite (name and relation) and people you ask to vouch for you (their name and e-mail address).
• Technical data: a random device identifier and a push-notification token (so we can send the notifications you allow), your IP address (used for rate limiting, abuse prevention and sign-in security) and standard server logs.
• Usage activity log: our servers record which app actions you take (for example opening a profile, searching, sending an interest), with the time, your IP address, device and app version. Message text, one-time codes and passwords are never put in this log. It is kept for at most 180 days for security, abuse prevention and service analytics, then deleted. It is not shared with advertisers or other third parties.
• Chat review: chats are private. Authorised moderators may read a conversation only when it is reported or for a safety or abuse investigation; every such access is recorded in an audit log.
• Purchases: if you buy a plan, Google Play or the App Store takes the payment. We receive the plan, order number, expiry and a purchase token (stored as a hash). We never see your card or bank details.

We do not access your contacts, call log, SMS, microphone or precise location. The app has no location permission.

Why we use it

• To run the service: create your account, show your profile to other members according to your privacy settings, suggest matches (your Daily 10), let members send interests, chat and arrange meetings.
• To keep members safe: our team reviews new profiles, photos, verification requests and reports; we detect duplicate and fake profiles and misuse.
• To contact you: sign-in codes by e-mail and the notifications you have allowed (you can switch each kind off and set quiet hours).
• To support you, improve the service and meet legal obligations.

Who can see what

• Other members see your name as “First L.” until an interest is accepted, your age (not your date of birth), and the profile details you filled in. They never see your phone number, e-mail address or exact address.
• Photos follow your photo privacy setting (visible to members, blurred until accepted, or visible to all). Photo links are short-lived and checked each time.
• Chat hides phone numbers, e-mail addresses and links until both people agree to share contact details.
• Our moderators can see a full profile, including account details, to approve it or handle a report. Their actions are logged.

Sharing

We do not sell or rent your data and we do not share it for advertising. We use a few service providers who process data only on our instructions: our hosting provider; an e-mail delivery service for sign-in codes and account e-mails; Google Firebase Cloud Messaging and Apple’s push service to deliver notifications (these never contain chat text); and Google Play or the App Store for payments. We may disclose information when the law requires it or to protect someone’s safety.

How long we keep it

• Your profile and activity: while your account exists. Deleting the account removes them (see below).
• ID and selfie images: deleted as soon as our team decides; they are not kept after review.
• One-time codes: removed within 2 days of expiring (they are valid for 10 minutes). Sign-in sessions last up to 180 days from last use and are removed 30 days after they end.
• Daily match lists: 30 days. Notifications and profile-view records: 90 days.
• Reports: the reason text may be kept for safety after an account is deleted, with no link to any account.
• Account-deletion requests made on the web: the minimum needed to prove the request, for up to 180 days.
• Backups: backup copies are overwritten within 30 days, so deleted data disappears from backups by then.

Your choices and rights

• Edit your profile at any time. In Privacy settings choose who can find you, who sees your photos, whether last-active and income are shown, and whether you browse anonymously. You can pause your profile.
• Delete your account: in the app go to Settings > Privacy > Delete my account, or use the web form at . Deletion is permanent.
• Ask us to show or correct your data, or withdraw a consent, by writing to support@thejainreligion.in.
• Block or report anyone from their profile or chat.

Security

We use HTTPS for all traffic. Sign-in sessions use random tokens of which only a hash is stored; one-time codes are stored hashed. Photos are kept outside the public web folder and are served through short-lived signed links after a privacy check. The optional 4-digit app PIN is stored only on your phone and is never sent to us. Access to member data is limited to our team and is logged. No system is perfectly secure: if you suspect misuse of your account, write to us at once.

Children

Jain Matrimony is only for adults: members must be at least 18 (grooms 21, as Indian law requires). A parent or relative may help build a profile for an adult family member with that person’s knowledge and consent. We remove any account we find belongs to someone under 18.

Changes to this policy

We will update this page when our practices change and show the date below. For material changes we will also tell members in the app or by e-mail.

Contact and grievance officer

Questions or requests: support@thejainreligion.in. In line with the Information Technology Act, 2000 and the rules under it, our Grievance Officer can be reached here:

This policy is governed by the laws of India; the courts at [city of jurisdiction - to be added by the operator before launch] have jurisdiction, subject to any rights you have by law.