Before you meet
- Involve your family early. Share the profile with a parent or sibling before you reply.
- Start with chat, then a video call. Confirm the person looks and sounds like their profile.
- Ask for introductions to relatives, and check education and work through people you trust. A verified badge helps but is not a guarantee.
- Use the Panchang planner when fixing a date, so the day respects your family’s customs.
When you meet
- Meet first in a public place, in daytime, such as a temple, a restaurant or a family gathering.
- Tell a family member where you are going, with whom and when you will return. Use “share my meeting” in the app.
- Arrange your own travel. Do not accept a lift from someone you have just met.
- Trust your feelings. You can leave at any time without explanation.
Protect your money and details
- Never send money, a loan, a gift voucher or an “investment” to someone you have not met in person and whose family you have not verified, however good the story. Report anyone who asks.
- Never share your sign-in code, PIN, bank or card details, OTPs, or ID documents with a member. Our team never asks for your code.
- Phone numbers and e-mail stay hidden in chat until you both agree. Do not rush to share them.
- Be careful with profiles that seem too perfect, push to leave the app quickly, or avoid video calls.
Report and block
- Open the person’s profile or chat, tap the menu and choose Report or Block. Blocking is immediate and the person is not told.
- Tell us what happened. Our team reviews every report and can remove content or suspend accounts. Never post the person’s details publicly.
- You can also write to support@thejainreligion.in with the member ID (for example JM100234) and a short description.
If you are in danger or have been cheated
- In an emergency call 112 (India).
- For online financial fraud call the National Cyber Crime Helpline 1930 or report at cybercrime.gov.in, as soon as possible.
- Then tell us at support@thejainreligion.in so we can act on the account.